This notice explains how OSAGAU AG and its group companies handle personal data when you visit this website, write to us or deal with us as a business partner.
Who is responsible
OSAGAU AG, Chamerstrasse 172, 6300 Zug, Switzerland (UID CHE-283.867.262), is responsible for the processing described in this notice. Where a group company — OSAGAU TRADE FZCO in the United Arab Emirates or LUX KRAINA LLC in Ukraine — deals with you directly, it is also responsible for the data it handles.
For any question about your personal data, write to office@osagau.com.
When you visit this website
Our hosting provider receives the technical data your browser sends with every request — IP address, date and time, the page requested, browser and operating system — in order to deliver the site and protect it from attacks. We do not use these data to identify you.
The site sets no cookies and uses no analytics or advertising tools. It keeps one technical entry in your browser's session storage so that the opening animation plays only once per visit; the entry is deleted when you close the tab.
The site loads its typeface from Google Fonts, a service provided by Google. To do so, your browser connects to Google's servers and transmits your IP address.
When you write to us
If you email us, we process your name, email address, the content of your message and any details you provide, in order to answer you and to conduct our business with you. We keep correspondence for as long as it is needed for that purpose and as statutory retention rules require.
When you deal with us as a business partner
Before and during a transaction we process data about the contact persons, owners and managers of our counterparties: identification details, positions and ownership, and the results of sanctions, anti-money-laundering and adverse-media screening. We do this to meet our legal obligations and those of our banks, and to protect our business.
Legal grounds
We process personal data in line with the Swiss Federal Act on Data Protection and, where it applies, the EU General Data Protection Regulation: to take steps towards or perform a contract, to comply with legal obligations, or on the basis of our legitimate interest in running and protecting our business and this website.
Who receives your data
We share personal data only where needed:
- with service providers who process them on our behalf, such as hosting and email providers;
- within the OSAGAU Group;
- with our banks, auditors and advisers;
- with authorities, where the law requires it.
Some recipients are located outside Switzerland and the European Economic Area, including in the United States, the United Arab Emirates and Ukraine. Where a country does not ensure adequate data protection, we rely on recognised safeguards, such as standard contractual clauses, or on an exception provided by law.
How long we keep data
We keep personal data only as long as they are needed for the purpose for which we collected them, or longer where the law requires it — for example accounting records, which Swiss law requires us to keep for ten years.
Your rights
You may ask us what personal data we hold about you, have incorrect data corrected and, within the limits of the law, have data deleted or their processing restricted, object to processing and receive your data in a portable format. Where processing is based on your consent, you may withdraw it at any time.
To exercise these rights, write to office@osagau.com. You may also lodge a complaint with the Swiss Federal Data Protection and Information Commissioner or, where the GDPR applies, with a data protection authority in your country.
Changes to this notice
We may update this notice from time to time. The version published on this page applies.